The call comes in when the office is already loud. A parent says they saw police at the school gate. A reporter wants a statement. The principal has five minutes to notify 1,200 families, but the facts are still moving, the office line is lighting up, and half the team is waiting for someone else to decide what can be said. That is where a crisis communication plan for schools proves its value. Not by making the event tidy, but by giving the principal and district team a way to move before rumor fills the gap, while still protecting students,
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